PRIVACY POLICY (UK GDPR)

We are committed to safeguarding your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We may collect and process the following data:

  • Full name and contact details
  • Billing and shipping information
  • Account registration details
  • Order history and transaction data
  • Website usage and technical data (cookies, IP address)

How We Use Your Data

Your data is used to:

  • Process and fulfil orders
  • Manage your customer account
  • Provide customer support
  • Improve website functionality and user experience
  • Comply with legal and regulatory obligations

Legal Basis for Processing

We process your data based on:

  • Contractual necessity (order fulfilment)
  • Legal obligations
  • Legitimate business interests
  • Consent (where applicable, such as marketing emails)

Data Sharing

We do not sell or trade personal data. However, data may be shared with:

  • Payment processors
  • Courier and logistics partners
  • IT service providers
  • Regulatory authorities when required by law

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal and accounting requirements.

Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Request data portability

Security Measures

We implement strict technical and organisational measures to protect your data against unauthorised access, alteration, or loss.

Contact Information

For privacy-related enquiries, please contact us via our official website support channels.